U.S. Consumer Product Safety Commission recall
Wolfgang Puck Petite Tea Kettles recalled due to burn hazard
Release date: August 14, 2025 · Release number: 25-432 · Sold on HSN
Stop using the kettle now and request a free new lid. No receipt is needed.
Or call 855-837-4111 toll-free, 9 a.m. to 5 p.m. ET, Monday to Friday.
Is my kettle affected?
Look under your kettle. It is part of the recall if it says “Wolfgang Puck Petite Kettle” with one of these lot codes:
- 022020
- 022021
- 022022
- 042022
- 022023
- 032023
Recall summary
- Product
- Wolfgang Puck Stainless Steel Petite Tea Kettles
- Hazard
- The kettle’s infuser basket lid is loose and can fall off during use, posing a burn hazard.
- Remedy
- Repair. Stop using the kettle and contact Synergy Housewares for a free new lid.
- Units
- About 40,000
- Description
- 14 oz. stainless steel kettle with a removable tea infuser basket, sold in beige, black, pink and red.
- Incidents
- At least 10 reports of the lid falling off, including 5 injuries such as burns or scalding.
- Sold at
- Only at HSN.com and on HSN television, August 2020 through January 2025, for about $20.
- Importer
- Synergy Housewares LLC, Coconut Creek, Florida
- Made in
- China
Questions and answers
Why is Synergy Housewares conducting this recall?
The kettle’s infuser basket lid is loose and can fall off during use, posing a burn hazard. Synergy Housewares is providing an additional kettle lid to use when heating water without the infuser basket. This is a voluntary recall in conjunction with the U.S. Consumer Product Safety Commission (CPSC).
How is the recall being conducted?
Sales of kettles with the affected infuser lids have stopped, and we are contacting all known customers who bought the kettle through HSN. Stop using the kettle and request a free additional lid. Only use the infuser basket lid when infusing tea in water that has already been heated. The new lid is for use when the infuser basket is not inserted or has been removed.
Where were the recalled kettles sold?
Only online at HSN.com and on the HSN television network, from August 2020 through January 2025.
How can I tell if my kettle is affected?
The recall involves Wolfgang Puck petite tea kettles sold with a removable tea infuser basket: 14 oz., stainless steel, in beige, black, pink or red. “Wolfgang Puck Petite Kettle” and a six-digit lot code (022020, 022021, 022022, 042022, 022023 or 032023) appear on the kettle’s underside. No other Wolfgang Puck kettles or products are involved.
How do I participate in the recall?
Request your lid online on this page, or call Synergy Housewares toll-free at 855-837-4111, 9 a.m. to 5 p.m. ET, Monday through Friday. Instructions on using the new lid come with it.
My kettle seems fine. Can I keep using it?
Please stop using the kettle now and request a free additional lid.
I don’t have my receipt. Can I still get a lid?
Yes. No receipt is needed. Request your lid online and it will be shipped to you at no charge.
Will I get a refund?
No. An additional kettle lid will be shipped to you at no charge.
How long until I receive the lid?
Please allow 14 business days from the date you contact us. We’re sorry for the inconvenience and are working as quickly as possible.
How many kettles are being recalled?
About 39,000 kettles were sold between August 2020 and January 2025.
Has anyone been hurt?
Synergy Housewares has received 5 reports of injury.
Are any other products involved?
No. No other Wolfgang Puck kettles or products are involved in this repair recall.
Where were the kettles made?
China.
How many incidents were reported before the recall?
At least 10 reports of infuser lids becoming loose and falling off.
How will you make sure nobody buys a recalled kettle?
The recalled kettles are no longer for sale.
Are there any other incentives?
No, but we encourage everyone who owns this kettle to request the free additional lid.
What should I do with the original infuser basket lid?
Stop using it as a cover when boiling water. Only use it when infusing tea in water that has already been heated.
How do I tell the new lid from the original?
The original infuser lid has a stainless steel knob. The new kettle lid has a black knob on top of the stainless steel lid.
About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
Individual Commissioners may have statements related to this topic at cpsc.gov/commissioners. Report a dangerous product or a product-related injury at SaferProducts.gov, or call the CPSC hotline at 800-638-2772 (TTY 800-638-8270).