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Customer care
Let’s start with your product
To ask for help, register your product first and choose “Yes, I could use some help”. It only takes a minute.
You can also call customer service at 866-444-4033, Monday to Friday, 9:00am to 5:00pm EST.
Customer care
We already have your request for your
Our customer care team will review it and contact you by email. To add information to it, reply to the email we sent you or call 866-444-4033, Monday to Friday, 9:00am to 5:00pm EST.
Customer care
Which product do you need help with?
We handle one product per request, so each one gets its own warranty claim if needed. You can come back for the others afterward.
Customer care
Thank you, . Your is registered.
Thank you, . You registered:
Need help with a different one?
Many questions about setup, cooking and cleaning are answered in the use and care manual for your product.
Thank you, we’ve received your request
Our customer care team will review it and contact you by email. We’ve also emailed you a summary of your request.
To add your proof of purchase or photos of the product later, use the secure link in that email. It works once and expires in 14 days.
Your account number is in that email. Please have it ready if you contact us.
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